Welcome to Hexicor

We are a leading technology solutions provider. In the fast-paced world of technology, it’s crucial for your business to stay ahead. At Hexicor, we’re dedicated to this principle, guided by our motto “Together Technology.”

At Hexicor, we are committed to boosting your business with secure, agile solutions that focus on exceptional human experiences. Our offerings span unified communications mobility, data & networks, IT services, and cyber security. Each service is crafted to integrate smoothly into your operations, mitigate risks, and empower you to reach your fullest potential.

About Hexicor

Hexicor will guide you in making well informed decisions about your communications and ensuring solutions suit your requirements. Our solutions are energy efficient and are designed with business, users and the environment in mind, helping you to reduce your carbon footprint, increasing your productivity and reduce your business costs.

Our Solutions

At Hexicor, we excel in bringing people and technology together through our comprehensive range of solutions. From Unified Communications and mobility to data and networks, IT services, and cyber security, our offerings are designed to enhance collaboration, ensure seamless connectivity, and protect your business. Discover how Hexicor’s innovative solutions can drive your business forward.

Our Partners

As a market leader, Hexicor collaborates with innovative, like-minded businesses to deliver best-practice voice, vision, and data solutions. 

By fostering strong relationships with our partners, we ensure that you receive the highest level of customer care, service, and technical support. Together with our trusted partners, we are committed to providing cutting-edge solutions that drive your business success.

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Our blogs play a crucial role in bringing the latest technology news and solutions to our customers. At Hexicor, we are dedicated to keeping you informed about industry trends, innovative technologies, and best practices. Through our insightful and timely blog posts, we aim to empower you with the knowledge you need to stay ahead in the ever-evolving tech landscape.

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At Hexicor, we are committed to keeping you informed and engaged through a variety of multimedia content. We produce an insightful podcast, publish detailed brochures and engaging videos, and offer a range of news articles. Our diverse content ensures that you have access to the latest information, industry trends, and valuable insights, helping you stay ahead in the ever-evolving world of technology.

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At Hexicor, we greatly value our customers and are always happy to assist with any inquiries you may have. Your satisfaction is our top priority, and we are committed to providing exceptional customer service and support. Whether you have questions about our solutions, need technical assistance, or simply want to learn more about what we offer, please don’t hesitate to reach out. We look forward to hearing from you and helping you achieve your business goals.

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Top Reasons Why Your Security Awareness Training Isn’t Working
Top Reasons Why Your Security Awareness Training Isn’t Working - Hexicor blog

The top reasons your security awareness training might be missing the mark and actionable insights to enhance its efficacy. 

Cyber security has grown to be a top priority for both individuals and businesses in an era where digital advancements are prevalent. Despite the increasing emphasis on cyber security education, a lingering issue persists: the failure of most cyber security awareness training programmes. 

Many organisations find that their security awareness training fails to deliver the expected results. For this reason, understanding the reasons behind this failure is crucial to fortifying our defence against cyber threats and ensuring the security of our digital landscape. 

Join us as we explore the top reasons why most cyber security awareness training falls short and how addressing these issues can significantly enhance your organisation’s cyber security posture. 

 

9 Reasons Why Most Cyber Security Awareness Training Fails 

In today’s ever-evolving digital landscape, the importance of robust security awareness training cannot be overstated. Effective cyber security awareness training goes beyond mere tick-box exercises. Here are the top reasons why your current approach might not be yielding the desired results: 

     1. Lack of Employee Engagement 

The Signs: 

  • Low Participation Rates: Employees show disinterest in training sessions. 
  • Limited Interaction: Lack of engagement during training modules. 
  • Ignoring the Human Factor: Failure to address human psychology and behaviour. 

Employee engagement is key to security awareness training effectiveness. Information is better retained by engaged workers. When training feels like a checkbox, employees are less likely to retain valuable information. Frequent or monotonous training can also cause boredom and reduce effectiveness. Making training dynamic and relevant to daily tasks is essential. Changing formats, adding engaging components, and keeping sessions brief helps reduce fatigue. 

A majority of businesses also overlook the importance of human psychology and behaviour. Organisations should be aware that human error, such as negligence, a lack of awareness, or the accidental disclosure of sensitive information, is often the weakest link in security. That’s why training programmes should consider the psychology behind security breaches and tailor content to address human vulnerabilities effectively.

     2. Outdated or Irrelevant Content and Training Methods 

The Signs: 

  • Repetition of Old Threats: Training material doesn’t address current cyber security threats. 
  • Obsolete Case Studies: Use of outdated case studies and examples. 
  • Mismatched Content: Doesn’t address an organization’s specific challenges and risks. 

Cyber threats evolve, and so should your training content. Outdated content can misinform employees about current risks, rendering the training less relevant and impactful. Also, generic and traditional training can lead to complacency and leave your team ill-prepared for modern threats. 

Security awareness training is only effective if it addresses the specific risks and challenges faced by an organisation. So, regularly review and update your training content to reflect the latest cyber security threats, ensuring that employees receive the most suitable information. Also, consider embracing modern training techniques, such as gamification and interactive platforms, to ensure that the training remains relevant and engaging. 

     3. One-Size-Fits-All Approach 

The Signs: 

  • Non-Personalised Content: Training content is generic and not tailored to distinct roles. 
  • Unfocused Modules: Lack of specificity in addressing department-specific risks. 
  • Ineffective Training Delivery: Relying solely on lectures or static presentations. 

One size does not fit all when it comes to security awareness training. Remember that employees have diverse roles and responsibilities, and different departments face different security challenges. 

Tailoring training programmes to address the specific concerns of various job roles ensures that the training is practical, applicable to daily tasks, and, consequently, more effective. A personalised approach ensures that training is relevant to each employee’s specific cyber security challenges. Also, incorporating a variety of delivery methods, such as workshops, simulations, and e-learning modules, can attract a more engaged and receptive audience and enhance the effectiveness of the training. 

     4. Failure to Confect Training with Real-World Scenarios 

The Signs: 

  • Lack of Simulated Attacks: No practical experience in identifying phishing attempts. 
  • Lack of Integration with Daily Workflows: Lacking seamless integration into work processes. 

Traditional training often overlooks the importance of realistic scenarios. Simulating actual cyber security threats encountered in daily work environments creates a more immersive and impactful learning experience. By exposing employees to authentic situations, they are better prepared to recognise and respond to genuine threats. 

Effective security awareness training should seamlessly integrate into employees’ daily workflows. Theoretical knowledge is valuable, but without practical application, it may not translate into real-world situations. Simulations and drills provide employees with a hands-on understanding of security protocols. Demonstrating how their actions contribute to the broader security posture of the organisation helps foster a sense of responsibility. The goal is to make security awareness an integral part of the organisational culture, not an isolated initiative. 

     5. Inadequate Metrics 

The Signs: 

  • No Post-Training Assessments: Lack of assessments to measure knowledge retention. 
  • Limited Feedback Mechanism: Employees don’t receive feedback on their performance. 

Evaluation is essential for gauging training effectiveness. In the same way, regular assessments and feedback help identify areas for improvement and reinforce key cyber security concepts. Also, the evaluation results enable organisations to identify strengths, address weaknesses, and continuously refine their training strategies. 

So, without metrics or sufficient measurement and feedback, it’s challenging to assess the impact of security awareness training. Regular evaluations, surveys, and feedback mechanisms should be implemented to measure effectiveness and make necessary adjustments.

 

     More Reasons Why Your Security Awareness Training Falls Short 

6. Overemphasis on Compliance: When we put too much emphasis on meeting regulatory requirements, we risk developing a mindset that is laser-focused on getting things done without thinking about the bigger picture. Consequently, ensuring compliance and equipping staff with practical security skills is essential for a comprehensive strategy that can be effectively implemented in their respective domains.

7. Inadequate Frequency of Training Sessions: A common pitfall is conducting security awareness training as a one-off event. A one-time training session is insufficient to keep employees abreast of the latest risks. Cyber threats are dynamic, and employee knowledge should evolve accordingly. Regular and ongoing training helps reinforce security practices and keeps employees vigilant in the face of evolving threats. 

8. Not Stressing the Importance of Cyber Security Training: If management doesn’t stress the value of security awareness training, workers might not take it as seriously as they should. Therefore, emphasise the role each individual plays in safeguarding sensitive information, stressing the potential consequences of lax security practices and the risks associated with complacency. 

9. Failure to Engage Leadership: Security awareness is not solely an employee’s responsibility. Without support from top management, security awareness training may not be prioritised within an organisation. But when executives and managers demonstrate a commitment to cyber security, it sets a precedent for the entire organisation. Management should not only endorse the training but actively participate in fostering a culture of security from the top down.

 

What Tools Can I Use to Improve My Team’s Cyber Security Awareness? 

Enhancing cyber security awareness involves leveraging cutting-edge tools and technologies. Here are some essential tools to fortify your training programme: 

  1. Threat Simulations and Simulated Phishing AttacksSimulate real-world cyber threats to provide hands-on experience. Tools like Hexicor’s Pen-testing help organisations execute realistic phishing simulations, improving employees’ ability to identify and thwart phishing attempts. 
  2. Gamified Learning Platforms – Gamifying cyber security adds an element of fun to training. Gamifying cyber security training involves simulating a real-world cyber security threat, like a phishing attack. When an employee falls for a phishing attack, there is a corresponding relevant training to help the employee better spot a phishing attack. 
  3. AI-Powered Training Solutions – AI (Artificial Intelligence) cyber security training can cater to the unique learning styles of different employees. AI-driven platforms analyse individual learning patterns and adapt training content, accordingly, ensuring a personalised and effective learning journey.  

 

Your next steps… How can I make my team’s cyber security awareness training more effective? 

Security awareness training is a vital component of a robust cyber security strategy. By addressing these common issues, organisations can transform their training programmes into powerful tools for mitigating cyber security risks. Also, organisations can cultivate a cyber security-aware workforce capable of mitigating risks and safeguarding sensitive information. 

     Transform Your Team into Cyber-Defenders with  Hexicor

Security awareness training is not a one-time task. It’s an ongoing commitment to building a resilient and cyber-savvy workforce. By addressing the pitfalls, incorporating cutting-edge tools, and adopting effective strategies, you can elevate your security awareness training, creating a formidable defence against cyber threats. 

Revamping your current cyber security awareness training doesn’t have to be an arduous task. You can still make your training more impactful. We can assist you with that. 

Ready to fortify your organisation against cyber threats? Contact Hexicor today for a personalised consultation on enhancing your security awareness training. For more insights and guidance on optimising your security awareness training programme, visit the Hexicor security awareness training page. 

 

 

Frequently Asked Questions (FAQs)

How often should security awareness training be conducted? 
  • Regular intervals, such as quarterly, are ideal to keep employees vigilant against evolving threats. 
Are there industry-specific cybersecurity awareness training programmes? 
  • Yes, many providers offer industry-specific training modules tailored to unique cybersecurity challenges.
Can security awareness training prevent all cyber attacks? 
  • While not foolproof, effective training significantly reduces the risk of falling victim to common cyber threats. 
How can I measure the success of my security awareness training programme? 
  • Key performance indicators include reduced click-through rates on phishing simulations and increased reporting of potential security incidents. 
What role does leadership play in the success of security awareness training? 
  • Leadership sets the tone. When leaders actively participate in and endorse training programmes, employees are more likely to prioritise cybersecurity. 
How do you address resistance to security training from employees?
  • Communicate the importance of security, relate it to personal and professional benefits, and make the training engaging and relevant. 
How can training programmes be customised for different departments?
  • Understand the specific risks each department faces and tailor scenarios and examples accordingly. 
Is it necessary to train all employees, regardless of their role?
  • Yes, cybersecurity is a collective responsibility. All employees, irrespective of their roles, should be trained to recognise and respond to potential threats.

 

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